Monocasts respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, your rights, and how we comply with global privacy regulations including GDPR (Europe), CCPA (California, USA), LGPD (Brazil), and others.
1. Data Controller
Digiplan
Tweemontstraat 15
2100 Antwerp
Belgium
Email: [email protected]
The Data Controller is responsible for the collection and processing of your personal data.
2. What We Collect
We collect minimal information to provide a functional and private platform:
- Email address – used to create and manage your account, send essential notifications, and communicate regarding your usage. Legal basis: Performance of a contract (GDPR Art. 6(1)(b)), legitimate interest for account communication.
- Name (optional) – used to address you personally within the platform. Legal basis: Legitimate interest (GDPR Art. 6(1)(f)).
- Content you create (text scripts, images, generated audio and meta data) – stored to provide the service and allow publishing via RSS feeds. Legal basis: Performance of a contract.
We do not collect IP addresses, location data, behavioral tracking, or cookies.
3. How We Use Your Data
Your data is used exclusively to:
- Create and maintain your account
- Generate, store, and manage your episodes
- Enable publishing via RSS feeds to third-party streaming platforms (only if you submit your show)
- Process payments securely via Paddle, our payment provider, who may collect additional information per their own Privacy Policy
We do not sell, rent, or share your data with third parties for marketing purposes.
4. Payment Processing
Paid subscriptions are processed via Paddle, acting as the Merchant of Record. Paddle may collect additional payment and billing data according to their own privacy rules. Monocasts does not store full credit card or billing information.
Paddle Privacy Policy: paddle.com/legal/privacy
5. Data Processors / Hosting
Your audio files and related content are securely stored using Cloudflare R2 storage, which acts as a data processor on our behalf. Cloudflare processes your data solely to provide storage services for Monocasts and complies with applicable data protection laws. Depending on the server locations, your data may be transferred outside the European Economic Area; in such cases, appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your information.
In addition, Monocasts uses OpenAI to generate audio from your text using their text-to-speech (TTS) technology. OpenAI processes this content solely to provide the audio generation service. According to OpenAI’s API policy, submitted data is not used to train their models, and any processing occurs in compliance with applicable data protection laws.
6. Data Retention
We retain your personal data only as long as necessary:
- Account and content data: until you delete your account
- Payment records (via Paddle): as required by law for tax and accounting purposes
- Once your account is deleted, we remove your data from our systems within 30 days.
7. International Data Transfers
Some services we use, such as hosting or Paddle’s servers, may process your data outside your country (including the US). We ensure that any transfer outside your region is done with appropriate safeguards such as Standard Contractual Clauses or other legal mechanisms.
8. Your Rights
Depending on your jurisdiction, you have rights to:
Europe (GDPR):
- Access your personal data
- Correct inaccurate data
- Delete your data (“right to be forgotten”)
- Restrict or object to processing
- Receive your data in portable format
California (CCPA/CPRA):
- Know what personal data is collected and why
- Request deletion of personal data
- Opt-out of any potential sale of personal data (none occurs on Monocasts)
Brazil (LGPD):
- Access, correct, delete, and port your personal data
- To exercise any of these rights, contact us at: [email protected]. We will respond promptly as required by law.
9. Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction, including encryption and secure storage.
10. Children’s Data
Monocasts is not intended for children under 16. We do not knowingly collect personal data from minors.
11. Data Breach Notification
In case of a data breach affecting your personal data, we will notify affected users and relevant authorities in accordance with applicable law (e.g., within 72 hours under GDPR).
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with a new effective date.
13. Contact
Questions or requests regarding privacy:
- Data Controller: Digiplan
- Email: [email protected]
- Address: Tweemontstraat 15, 2100 Antwerp, Belgium1